Privacy Policy
Your privacy matters to us. This policy explains what we collect, why, and how we protect it.
Last updated: July 2026
Information we collect
- Contact & order details: name, email, phone, shipping/billing address.
- Payment information: processed securely by our payment provider (Bank of Georgia). We never store your full card details.
- Usage data: pages visited and basic device/analytics information to improve our store.
How we use your information
- To process and deliver your orders and send order updates.
- To provide customer support and respond to your inquiries.
- To improve our products, website and service.
- To send marketing emails — only if you opt in. You can unsubscribe at any time.
Payment security
All payments are handled by Bank of Georgia's secure, PCI-DSS compliant payment gateway over encrypted connections. Pets of Mine does not see or store your card number, CVV, or PIN.
Sharing your information
We only share data with the partners needed to run our store: payment processors, shipping carriers, and email/analytics providers. We never sell your personal data to third parties.
Cookies
We use essential cookies to power the cart and checkout, and optional analytics cookies to understand how the site is used. You can control cookies through your browser settings.
Your rights
You can request access to, correction of, or deletion of your personal data at any time by emailing hello@petsofmine.shop. We'll respond within 30 days.
Contact
Questions about your privacy? Reach us at hello@petsofmine.shop.